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Ask first.Pay afterwards.
Buying, hiring or getting a machine back in shape — send us the question and we'll answer it properly before you spend anything.
01 /What people ask us
Buying
Not sure which machine fits your kitchen, your budget or how much coffee you drink? Ask us and we'll point you at one.
Browse the collectionHiring
Want a machine without buying it outright? Ask about monthly plans, how long they run and what happens at the end.
See rental plansRepairs
Something has gone wrong, or you want to know what warranty actually covers. Tell us the machine and the symptom.
Warranty answersBuying a machine · Hiring or renting · Repairs & warranty · Something else — pick the closest one on the form.
02 / Send your question
We'll answer it in plain English.
Tell us the machine, the problem or what you're trying to decide. A real person reads every question and replies to your email — no payment details needed, and nothing is charged here.
- 2-year manufacturer's warranty on every machine.
- 30-day returns and free UK delivery on purchases.
- Hire and workplace setups are quoted before anything is paid.
Still deciding which machine?
Answer three questions about your drinks, budget and daily cups and the advisor picks one for you.